FAQ
What materials are your products made of?
The items on our website are mostly made of brass, electroplated with gold imitation rhodium/ rose gold or gun metal plating ect.
How thick do you plate with your item? How long does your plating last?
The default plating thickness of the listed items on our website is 0.03 microns. According to our tests, 0.03 microns should last at least 3 months or more. However, please note we cannot guarantee how long the plating will last, as it depends entirely on the customer's wear and tears.
For OEM/ODM orders, we can do we can do plating according to customer's requests,only if it is within the ability of plating factory, thicker plating level can maintain the high feel and extreme durability of jewelry and can be worn frequently for at least over 3 years.
Does your surface effect tarnish over time?
Yes. Tarnishing (Oxidation) is considered normal wear and tear, not a manufacturing fault. Tarnishing (Oxidation) appears when the metal reacts to the oxygen in the air. Tarnishing (Oxidation) will happen much faster when it comes into contact with agents such as perfume, salty air, sulfur, skin creams, hairspray, chlorine, and acidic skin ph, which triggers a chemical reaction.
Are there any tips for our product care in order to make the plating last longer?
Special care must be taken to ensure craft does not scratch or tarnish.
Here are some tips for your reference:
1. Each piece of our lovely crafts should be stored individually to avoid scratching and sealed to avoid air contact.
2. Store craft in a clean, dry place away from natural sunlight, humidity (bathroom), and heat.
3. Remove craft before showering, going to bed, or participating in physical activity, especially swimming/hot spring. Also, remove rings before washing your hands every time.
4. Avoid exposure to sweat and harsh chemicals such as perfumes, cleaning agents, chlorine, and saltwater.
Why there're so few reviews on cufflinksmanufacturer.com?
We mainly do wholesale B2B business, and most of our customers don't leave a review. And we hate fake reviews, so our review grows very slow but every single review is real from the true customers who bought our products. We appreciate if you can leave a review to help us to know how we did!
Will there be a tax when importing to my country?
Yes, it might be, please note any tax that is levied in buyer's country is the buyer's responsibility. Common taxes are Customs tariff, value-added tax, and sales tax. As the taxes are much different between countries, we suggest you learn the tax policy before importing from China. Also, please feel free to ask us, we are happy to help.
How you guys ship to my address?
We can ship to any where in the world. Generally there're 2 kinds of shipment, the first is express, like DHL/FEDEX/UPS, the second is air/sea cargo,via forwarders agent.
What will happen after I place an order?
1. We send you order confirmation mail immediately.
2. We send you the tracking number after the package is shipped in 1-4 business days.
3. We'll keep tracking and make sure the package arrives at your address. If the package gets lost, we'll resend the package.
Click here for details.